1. Introduction
Welcome to Simpled Services. By accessing or using our website at simpledservices.co.uk and our services, you agree to be bound by these Terms and Conditions ("Terms"). Please read these Terms carefully, as they govern your use of our website and services.
2. Acceptance of Terms
By accessing our website or using our services, you confirm that you accept these Terms. If you do not agree with these Terms, you must not use our website or services.
3. Services
Simpled Services provides maintenance and repair services in various locations. We strive to deliver timely and high-quality services; however, please note that service availability may vary based on location and other factors.
4. Mould Treatment Services and Guarantee
Mould treatments carried out by Simpled Services are backed by a 12-month guarantee covering the recurrence of mould in the treated areas.
The guarantee is subject to the property being adequately ventilated in line with the post-treatment recommendations provided to the client on completion of the works. Where the recommended ventilation and moisture-control measures are not maintained, mould recurrence caused by condensation or the underlying condition of the property falls outside the scope of the guarantee. Full details of the applicable recommendations are provided with each treatment.
5. Payment Terms
All payments for our services must be made through approved payment methods, including Stripe and bank transfers. Payment is required upon invoicing unless otherwise agreed. Late or failed payments may result in additional charges or service delays.
6. Client Responsibilities
Clients are responsible for providing accurate service location details and ensuring site access for our operatives. Clients must comply with safety instructions provided by Simpled Services to facilitate safe and effective service delivery.
7. Cancellation and Refund Policy
Clients may cancel or reschedule a service by providing at least 24 hours' notice. For cancellations within this period, a refund or rescheduling option may be offered. Please refer to our Refund and Cancellation Policy for full details.
8. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the intellectual property of Simpled Services. Any unauthorised use of our content is prohibited and may result in legal action.
9. Limitation of Liability
Simpled Services is not liable for any damages arising from delays, interruptions, or failures in providing services. We are not responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services.
10. Changes to Terms
We reserve the right to update these Terms from time to time to reflect changes in our practices or regulatory requirements. Updates will be posted on this page, with the latest effective date noted above.
11. Contact Information
If you have any questions or need further clarification regarding these Terms, please contact us at:
- Email: admin@simpledservices.co.uk
- Phone: 020 4571 7367